Shipping and Refund Policy
SHIPPING POLICY
Thank you for choosing Newrished – Real Food.Handcrafted. Healthy Snacks. We are committed to providing you with a professional and seamless shopping experience. Please take a moment to review our Shipping Policy, which outlines the terms and conditions of our shipping services.
We offer flat rate shipping of $5.99 per order under $75 and free shipping on all orders over $75
DOMESTIC SHIPPING POLICY
• Illinois and Midwest Delivery: At Newrished, we prioritize freshness and promptness. All orders placed for delivery within Illinois or the Midwest region are processed within 48 hours of receipt. Our dedicated team carefully crafts each order, ensuring that your snacks are made with care and delivered straight to your doorstep!
For Midwest and Illinois orders, please note that the processing time is 48 hours, and delivery is typically scheduled for the next business day following shipment.
All orders are packaged and shipped from our kitchen and distribution center in Arlington Heights, IL. Please be aware that orders placed on Friday or Saturday will require additional processing time, as we do not ship over the weekend. In the event of a backorder exceeding 5 days, we will promptly notify you regarding the expected shipment date.
• All Other States: Orders shipped to states outside of the Midwest region follow a processing time of 48 hours and generally arrive within 2-4 business days after shipment. However, please be advised that delivery may take up to a week in some cases.
All orders are packaged and shipped from our kitchen and distribution center in Arlington Heights, IL. Please be aware that orders placed on Friday or Saturday will require additional processing time, as we do not ship over the weekend. In the event of a backorder exceeding 5 days, we will promptly notify you regarding the expected shipment date.
REFUND POLICY
Due to the perishable nature of our food products, we are unable to accept returns. However, if your order is misplaced or damaged, please contact our customer service department for assistance. We are committed to resolving any issues promptly and to your satisfaction.
In the event of a damaged or defective item, please contact us immediately upon receipt. To ensure a speedy replacement, kindly reach out to our customer service department via our website or by calling 224-201-4201. Time is of the essence!
PLEASE NOTE: It is essential to contact our customer service department before shipping or refusing any product. We are here to assist you and provide the best possible resolution.
Should you have any further questions or concerns regarding our Shipping Policy, please do not hesitate to contact us. We are dedicated to providing exceptional service and ensuring your complete satisfaction.